The Enterprise Computing Institute (ECI) helps IT professionals solve current, relevant problems in Information Technology Management through consulting and training
based on the best-selling Enterprise Computing Institute book series.
Click on any of books listed below to learn more about ECI's consulting
and training services.
CIO Wisdom II Book Now Available This continuation to the best-selling book "CIO Wisdom" provides additional, updated content that taps into the minds of some of the most successful CIO's in the IT industry. Read more... Component Failure Impact Analysis (CFIA) Template ECI presents is own take on CFIA, a methodology for understanding the criticality of system and service components. CFIA is an important tool for any organization that is serious in implementing Availability Management and the pursuit of 99.999% availability. Read more...
Project Initiation Template Standardize on a concise and complete
IT project approval request document for your IT organization. Read more...
Change Request and Management Tool Design Template Jumpstart your efforts to initiate or improve on your Change Management
process. This template incorporates best-practice guidance to be
able to properly log, plan for, and implement successful change
requests. Read more...
IT Services Assessment Offering Finally an assessment that is built on widely accepted IT best practice frameworks,
including ITIL, the Microsoft Operations Framework (MOF) ISO 15504
(SPICE), CMM, COBIT, the Gartner Infrastructure Maturity Model, and the
SERVQUAL service gap model. Read more...
